Cultural Intelligence Course

Cultural sensitivity is no longer an optional skill—it is a business necessity. This training program is designed to help professionals, leaders, and teams understand cultural diversity, embrace inclusivity, and build stronger relationships across borders. From exploring cultural frameworks such as Hofstede’s Dimensions and the Lewis Model to mastering intercultural communication and conflict resolution, this course provides practical tools to navigate multicultural environments with confidence.

Whether you are working in a cross-cultural team, engaging international clients, or leading diverse communities, this program will sharpen your cultural awareness and equip you with strategies to collaborate effectively while minimizing misunderstandings.

Enroll today to enhance your intercultural competencies and build stronger global connections.

Course Outline

This comprehensive program covers essential aspects of cultural sensitivity, diversity management, and intercultural communication.

• Cultural Sensitivity
• What Is Culture?
• Understanding Different Aspects of Culture
• Culture Shock
• Checking Your Own Cultural Openness
• Cross-Cultural Models
• Hofstede’s 5 Dimensions and Their Impact on Community
• The Lewis Model – Dimensions of Behavior
• Working With Cross-Cultural Teams
• Intercultural Interaction Model
• Cross-Cultural Competencies
• The Dangers of Stereotyping
• Dealing With Stereotyping
• Communication
• Understanding Different Perspectives
• Overcoming the Barriers to Effective Communication
• Tact & Diplomacy
• Language / Nuances
• Building Rapport with Different Nationalities
• Understanding Different Communication Styles
• Reducing Conflict Through Transactional Analysis

Learning Outcomes & Benefits

By the end of this cultural sensitivity training course, participants will be able to:

• Develop a strong understanding of cultural frameworks and diversity.
• Recognize cultural biases, stereotypes, and how to overcome them.
• Improve cross-cultural communication skills for global collaboration.
• Apply tact and diplomacy in multicultural settings.
• Build trust, rapport, and respect among colleagues from different nationalities.
• Resolve conflicts and reduce workplace tensions using proven models.
• Enhance global business effectiveness and community integration.

Book your corporate training batch today and strengthen your organization’s cross-cultural competencies.

Who Should Enroll?

This program is ideal for:

• Business leaders and managers working with international teams.
• HR professionals and trainers who are responsible for workplace diversity and inclusion.
• Customer service and sales professionals handling multicultural clients.
• Employees relocating or working in global assignments.
• Students and professionals preparing for international careers.
• Corporate teams aiming to enhance intercultural collaboration.

Why Choose Us?

• Expert Trainers: Delivered by certified intercultural communication specialists.
• Globally Relevant Curriculum: Based on internationally recognized models like Hofstede, Lewis, and Transactional Analysis.
• Flexible Learning Modes: Available in both online and in-person training sessions across the UAE and GCC.
• Recognized Certifications: Enhance your professional profile with a cultural sensitivity certification.
• Corporate Training Excellence: Trusted by organizations for tailored diversity and inclusion workshops.

Corporates & Regional Coverage

This program is highly suitable for corporate training initiatives in industries such as finance, hospitality, healthcare, education, and international trade. We deliver courses across:

UAE: Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah

GCC States: Saudi Arabia, Oman, Qatar, Bahrain, Kuwait

Our training ensures organizations develop inclusive workplace cultures that improve productivity, employee engagement, and client relations.