Business Etiquette Course

Professional etiquette and interpersonal skills are just as important as technical expertise. The Business Etiquette Training Course is designed to help professionals master the art of making a positive impression, communicating effectively, and conducting themselves with confidence in every corporate setting.

From the first handshake to business card exchanges, from formal meetings to social gatherings, this course equips participants with practical skills that elevate personal and professional image. Whether you are meeting clients, attending networking events, or communicating via phone and email, you will learn strategies to project credibility, build strong relationships, and leave lasting impressions.

This program is ideal for executives, managers, customer-facing teams, and anyone seeking to enhance their corporate professionalism.

Learning Outcomes & Benefits

By the end of this training, participants will be able to:

• Create a positive and lasting first impression in professional and social settings.
• Understand and apply the principles of body language to improve communication.
• Master email, phone, and meeting etiquette for corporate environments.
• Demonstrate confidence in greetings, handshakes, and business card exchanges.
• Enhance professional appearance and dressing etiquette for different occasions.
• Display proper table manners and social etiquette in business dining scenarios.
• Strengthen interpersonal communication for networking and career growth.

This training helps professionals gain a competitive edge, build trust, and establish credibility in the global business environment.

Who Should Enroll?

This Business Etiquette course is perfect for:

• Business professionals and executives.
• Customer-facing staff and sales teams.
• Job seekers and fresh graduates preparing for interviews.
• Managers, administrators, and corporate leaders.
• Companies that are looking to improve employee professionalism.

Why Choose Us

• Expert Trainers with real-world corporate experience.
• Internationally recognized certifications (KHDA, UAE).
• Flexible formats – online, onsite, or blended learning.
• Tailored corporate training solutions for teams.

Strong presence across the UAE (Dubai, Abu Dhabi, Sharjah) and the GCC region (Saudi Arabia, Qatar, Oman, Bahrain, Kuwait).

Boost your professional presence with a course trusted by corporates across the Middle East.

Course Outline

Enhance your professional presence with our structured and interactive modules. Each topic builds practical skills for business and social success.

Business Etiquette

• Fundamentals of professional etiquette in today’s workplace.

Making a Positive First Impression

• How to create a strong initial impression – and ensure it lasts.

Body Language

• Understanding non-verbal communication cues.
• Secrets to confident and effective body language.

Etiquette in the Workplace

• Best practices for meetings, telephone etiquette, and email communication.
• Professional dress and appearance standards.

Etiquette in a Social Setting

• Greeting differences across cultures.
• The art of making a professional first greeting.
• Types of handshakes and their impact.
• Business card etiquette – when and how to exchange cards.

Social Conversation & Table Manners

• Engaging in meaningful and polite conversations.
• Dining etiquette and table manners for business meals.

Corporates & Regional Coverage

This course is widely chosen by corporate teams across Dubai, Abu Dhabi, and Sharjah, as well as organizations in Saudi Arabia, Qatar, Oman, Bahrain, and Kuwait. We specialize in delivering customized in-house training programs to align with your company culture and global business standards.