Business Etiquette Course

Professional etiquette and interpersonal skills shape how people perceive you in the workplace. In today’s competitive environment, technical expertise alone is not enough — professionals must know how to present themselves with confidence, communicate effectively, and adapt to diverse cultural and corporate settings.

This Business Etiquette Training Course in Riyadh equips participants with the skills to create positive impressions, build trust, and interact professionally across all business situations — from the first handshake to formal meetings, networking events, or business dining.

Whether meeting clients, attending conferences, or handling workplace communication via phone, email, or online platforms, this program provides practical tools to project credibility and strengthen professional relationships.

Who Should Attend

This course is ideal for:

• Executives, managers, and corporate leaders.
• Customer-facing staff, sales teams, and administrative professionals.
• Job seekers and fresh graduates preparing for interviews.
• Companies aiming to enhance employee professionalism and cross-cultural business skills.

Learning Outcomes

By the end of this program, participants will be able to:

• Make a strong and lasting first impression in business and social settings.
• Interpret and use body language to improve communication and confidence.
• Apply workplace etiquette in meetings, phone calls, and email communication.
• Demonstrate professionalism in greetings, handshakes, and business card exchanges.
• Understand dress code standards and professional appearance in Saudi and GCC workplaces.
• Practice table manners and dining etiquette in formal business meals.
• Strengthen interpersonal communication for effective networking and career growth.

Course Outline

Business Etiquette Course helps professionals master the principles of workplace decorum, cross-cultural communication, and professional image. Participants learn how to build credibility, foster respectful relationships, and navigate diverse business settings with poise and confidence.

Module 1: Business Etiquette Essentials

• Fundamentals of workplace etiquette in Saudi Arabia and the GCC.
• Building credibility and professionalism in corporate environments. 

Module 2: Making a Positive First Impression

• First impressions and why the first 7 seconds matter.
• Creating presence and impact in introductions.

Module 3: Body Language and Non-Verbal Communication

• Understanding gestures, posture, and eye contact.
• Adapting body language for confidence and trust-building.

Module 4: Workplace Etiquette

• Best practices for meetings, teamwork, and cross-cultural collaboration.
• Email etiquette and telephone professionalism.
• Professional appearance and dress standards in Riyadh’s corporate sector. 

Module 5: Social and Cross-Cultural Etiquette

• Greeting differences across cultures in Saudi Arabia and beyond.
• Handshake types and cultural considerations.
• Business card protocol — when and how to exchange cards. 

Module 6: Dining Etiquette and Social Conversation

• Table manners for business meals and networking dinners.
• Strategies for meaningful, polite, and professional conversations. 

Module 7: Applied Practice

• Role-play and case-based simulations.
• Personalized feedback to strengthen professional presence.

Regional Relevance

This course addresses the needs of professionals working in Riyadh’s fast-evolving business environment, where cross-cultural interaction and corporate professionalism are vital under Saudi Vision 2030. It is also delivered across the GCC, including Saudi Arabia, UAE, Qatar, Oman, Bahrain, and Kuwait.

Why Choose This Course

• Delivered by expert trainers with corporate and cross-cultural experience.
• Customized for Riyadh workplaces and Saudi Arabia’s business culture.
• Flexible formats — onsite, online, or blended training.
• Recognized certifications and corporate-level training solutions.

Methodology

Our training combines interactive workshops, role-playing, case studies, and practical exercises. Participants practice real-world scenarios such as professional introductions, meeting protocols, and dining etiquette. Feedback and coaching ensure that each participant develops confidence and applies learning directly in their workplace. The course is structured to be practical, culturally relevant, and outcome-focused, helping professionals succeed in Riyadh’s diverse and global business environment.